pickups and deliveries

Order status

For information on the status of the order, the number to contact is 0669375486 (Fabio). Please note that the number of days within which the delivery is scheduled is written in the order and the calculation runs from the date of receipt of the bank transfer.

Pick up at our office

To organize the collection of material at our headquarters in Via di Castel di Leva 336c, please contact in advance the number 06 6937 5481 (Stefano). Pick-ups can be made from Monday to Friday from 10am to 1pm and from 2pm to 4.45pm.

Direct deliveries

To arrange deliveries in the Province of Rome with Ceramiche Musa, please contact 06 6937 5481 (Stefano). The phone is active 7am at 8pm and is mobile so it can also be provided to those who will be present at the point of delivery.

Deliveries by courier

For information on deliveries by couriers (DHL, Artoni, GLS, Delta, etc.), please contact 06 6937 5486 (Fabio). Please remember the importance of providing in advance the delivery instructions to be sent to the courier (telephone numbers, timetables, names, etc.). Couriers do not provide contacts and telephone numbers of their carriers.

Terms of delivery

Unless otherwise agreed, the deliveries only provide for unloading to the ground and not to the floor. It is therefore necessary to organize your own porterage.

Material purchased and left in storage

Unless otherwise agreed, the stocks in our warehouse are free for 30 days from the date of communication of availability for collection. Once this deadline has expired, the company is not responsible for the custody, care and maintenance of the material left on the square and, moreover, reserves the right to invoice any costs incurred for the deposit not granted.